1. Introduction

PARKER HYDRAULIC DESIGNS is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, services, and communications.
 

By using our website, you consent to the practices described in this Privacy Policy.

2. Who We Are

PARKER HYDRAULIC DESIGNS

QBCC: 15304577

ABN: 46 658 444 145

MW & ML Parker Pty Ltd

3. What Personal Information We May Collect

Where applicable, we may collect business-related information relevant to the services we provide.

4. How We May Collect Personal Information

We collect personal information through:

• Website contact forms
• Email or telephone communications
• Client engagement processes
 

5. Why We May Collect Your Information

We collect and use personal information for purposes including:

• Responding to enquiries and requests
• Providing products or services
• Managing client relationships
• Sending newsletters, updates, and marketing communications
 

We will only use personal information for the purpose for which it was collected or for related purposes permitted by law.
 

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website performance and functionality
• Understand website traffic and user behaviour
• Store user preferences
• Support marketing and advertising activities
 

We may use third-party analytics services such as:
• Google Analytics
• Meta Pixel
• Other marketing or analytics platforms
 

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly.

For more information about Google Analytics, visit:
Google Analytics Privacy Information
 

7. Disclosure of Personal Information

We may disclose personal information to:

• Employees, contractors, and consultants
• Professional advisers
• Government or regulatory authorities where required by law
 

Some service providers may store or process information overseas. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.
 

We do not sell personal information to third parties.
 

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
 

Security measures may include:

• Secure cloud hosting
• Password protection and access controls
• Multi-factor authentication
• Encryption where appropriate
• Staff confidentiality obligations
• Secure disposal procedures
 

Despite these measures, no method of transmission over the internet is completely secure.
 

9. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.
 

Requests can be made using the contact details below.
 

We may need to verify your identity before processing requests.

10. Marketing Communications

We may send marketing communications where you have subscribed or where permitted by law.

You can opt out of marketing communications at any time by:
• clicking the unsubscribe link in emails, or
• contacting us directly
 

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites

We encourage users to review the privacy policies of third-party sites before providing personal information.
 

12. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or as required by law.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
 

13. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below.
 

We will investigate complaints and respond within a reasonable timeframe.

14. Contact Us

For privacy-related enquiries or requests, please contact:

PARKER HYDRAULIC DESIGNS
Phone: 07 47 66 363

Email: admin@phyd.com.au

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or business operations.

The latest version will always be published on our website with the updated effective date.

Recommended Additional Clauses (Depending on Website Functionality)

Guidance on Australian privacy obligations is available from the:

Australian Privacy Principles Guidelines